Appointments

Booking an appointment

You can book an appointment with the practice up to 6 weeks in advance with a GP or Nurse. Our phone lines are open each day from 8am until 6pm

We offer on-the-day, next-day and 7-day appointments for GPs which become available to book from 8am Monday to Friday. This allows some flexibility for acute conditions that can be seen within the next week but can't wait for an advanced appointment in 3 to 4 weeks time. 

We also have on the day and pre-bookable telephone calls with the GP. Telephone calls will normally be between 8am and 9am or 12pm and 2pm. We also operate extended hours telephone appointments from 7:30am - 8:30am and 5:30pm - 6:30pm - the days for this vary, please ask reception when you call.

To book an appointment please contact 0131 337 6151. 

The reception team are trained to ask you a number of questions to direct your call to the right place. Please assist them by providing all the information asked for, including details of why you need the appointment, This helps to triage the call appropriately and get the care you need from the right person and at the right time. 

Please note, test results will only be given our after 2pm and we only accept prescription requests over the telephone from housebound patients. 

Telephone

APPOINTMENT CANCELLATIONS

When you book an appointment, we reserve this time exclusively for you and will text an appointment reminder.

Should you need to cancel your appointment please provide us with at least 24hrs notice.

Please call the surgery on 337 6151 to cancel an appointment if it is no longer required.  Thank you.

We hope you appreciate that if you cancel without giving sufficient notice, we are unable to fill that appointment time.

mobile phone

Text Reminder Service

We have a texting service which allows you to receive a reminder about your appointments. You can cancel your appointment for FREE by following the instructions in the message. 

Please add appointment details to paper or digital calendar/ diary.  

Please remember to update your contact details with us when you change address, telephone numbers and email address. You can update your contact details here - Changing your contact details