There is a ramp to the entrance. The doors are fitted with automatic openers for wheelchair users and pushchairs. Our waiting room, consulting room and toilet facilities are designed for wheelchair access. There is a ‘deaf loop’ system and for our younger patients the practice has children changing facilities and a toddler ‘toilet training’ seat and step.

We have restricted on-street parking available on Riversdale Crescent or Murrayfield Road. Disabled parking is available in front of the entrance. 

From 6pm to 8am Monday to Friday and weekends NHS24 will provide the out of hours service. Telephone: 111 

NHS24 also provides a medical advice service during the day.Further details are available on their web site – www.nhs24.com

Remember for a life-threatening emergency you should still dial 999

The practice will be closed on the following dates due to public/local holidays.

2026

• Friday 3rd April 2026
• Monday 6th April 2026
• Monday 4th May 2026
• Monday 14th September 2026
• Friday 25th December 2026
• Monday 28th December 2026

2027

• Friday 1st January 2027
• Monday 4th January 2027

Please make sure you order any repeat prescription medication in sufficient time to allow the request to be sent to and processed by the pharmacy.

The practice will be closed each day between 12:30pm-1:30pm unless you have an appointment. Please listen to the answer message for details on how to contact us. Please do not show up to the surgery without an appointment during this time.

The practice will also close for protected learning time on 4 half-days a year. Again, please listen to the phone message for emergency advice. There will be no routine appointments during these closures so please do not attend the practice as the door will be locked. 

Protected Learning Time Closures

Tuesday 21st April 2026 - 9am to 1:30pm

Wednesday 24th June 2026 - 9am to 1:30pm - CANCELLED - Practice open as normal

Thursday 3rd September 2026 - 9am to 1:30pm

Tuesday 17th November 2026 - 12:30pm to 6pm

THIS IS NOT TO BE USED FOR ANY CLINICAL/MEDICATION REQUESTS AND NO CORRESPONDENCE WILL BE ENTERED INTO WITH ANY SUCH REQUESTS

The team at the Murrayfield Medical Practice take our patients well-being seriously, and do all we can to make your experience with the Practice as stress free as possible.

The form below can be used for a number of reasons.

It can be used to tell us about anything you think we do well and we welcome positive feedback and compliments - these will always be shared with the individuals and team members concerned whom we are lucky to have as part of our practice.

Equally, you may use this form to contact us about concerns or complaints. Mistakes can happen but misunderstandings are more common. Both need to be sorted out in a timely manner, so please speak with a member of the reception team or the Practice Manager initially who can often resolve your concern over the phone. You may then wish to submit any complaints in writing using the form below. 

We hope you never have the need to complain to the practice, but if you do, full details of how to complain can be found here on our complaints procedure page which goes into more detail. Complaints procedure and further details

Please complete the form below, all fields are mandatory.

THIS IS NOT TO BE USED FOR ANY CLINICAL/MEDICATION REQUESTS AND NO CORRESPONDENCE WILL BE ENTERED INTO WITH ANY SUCH REQUESTS

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